FAQ | Human Hair Wigs, Sheitels & Custom Wig Services - Tallie Wigs

Tallie Wigs · Los Angeles

Welcome to the Tallie Wigs FAQ. Find answers about our luxury 100% human hair wigs and kosher sheitels, custom and medical wigs, fit and color, care, insurance, sales tax, appointments, shipping, and returns. If you do not see your question, contact us or call or text 323.496.3229.

Wigs & Sheitels

Are your wigs made from 100% human hair?

Yes. Every Tallie Wigs piece is made from 100% human hair, including premium virgin and Remy hair. This gives the most natural look, movement, and shine, and lets you wash, heat-style, and color your wig like your own hair. Learn more in our guide to the benefits of human hair wigs.

Do you sell synthetic wigs?

We specialize in 100% human hair because it offers the most natural look, the most styling freedom, and a far longer lifespan than synthetic. This focus on premium human hair is part of what sets Tallie Wigs apart.

What is a sheitel?

A sheitel is the Yiddish word for a wig, traditionally worn by married Orthodox Jewish women for modesty (tzniut). We craft luxury, kosher human hair sheitels that honor tradition while letting each woman feel beautiful and confident. Read more in What Is a Sheitel?

What is the difference between a lace top and a silk top wig?

A lace top has sheer lace at the crown for a breathable, multi-directional part, while a silk top hides the knots between two layers for the most realistic scalp look. We break it down fully in Lace Top vs. Silk Top Wigs.

What is wig density and which should I choose?

Density is how much hair is on the cap, from light and natural to full and voluminous. Most clients look most natural with a medium density. We help you choose the right density for your age, face, and lifestyle during your consultation.

What is a cranial prosthesis?

A cranial prosthesis is a medical-grade wig made for people experiencing hair loss from a medical condition such as alopecia, chemotherapy, radiation, or burns. Using this term matters for insurance and tax purposes. We specialize in custom cranial prostheses with soft, breathable caps.

How long does a human hair wig last?

With proper care, a quality 100% human hair wig can last for years, depending on how often it is worn and how it is maintained. We provide care guidance and offer professional wash, repair, and restyle services to extend its life.

Choosing & Fit

How do I measure my head and what size do I need?

Measure the circumference of your head along your hairline, around the nape, and back to the front. Most wigs come in petite, average, and large. We are happy to walk you through measuring during a consultation so your fit is secure and comfortable.

How do I choose the right wig for my face shape?

The most flattering style depends on your face shape and lifestyle. Our experts help you match a style during your consultation, and you can start with our guide to choosing the right wig for your face shape.

How do I match my color when shopping online?

Choosing color online is easy with our help. Share clear photos of your hair in natural daylight and our team will guide you to the closest match. During a virtual or in-person consultation we compare shades so you feel confident before your wig is made. Try our virtual wig shopping experience.

Do I need a wig or a hair topper?

A hair topper covers thinning or hair loss at the crown while blending with your own hair, and a full wig covers the entire head. If you still have healthy hair on the sides and back, a topper may be ideal. If not, a full wig gives complete coverage. We carry both and can advise you.

Do I need glue or adhesive to wear a wig?

No. Every Tallie Wigs piece is glueless, including our wigs and toppers. They are designed to sit securely and comfortably using the cap's adjustable straps or a soft wig grip, with no glue, tape, or adhesive required. This protects both your wig and your skin and makes putting it on quick and easy.

Custom Wigs & Appointments

Do you make custom wigs?

Yes. We create fully custom human hair wigs built to your measurements, cap construction, length, color, and style. Custom pieces are ideal for a secure, natural fit, especially for medical hair loss. See Custom Human Hair Wigs in Los Angeles.

How do I book an appointment?

You can book a private consultation through our booking page, or call or text 323.496.3229. We offer both in-person appointments at our Los Angeles salon and virtual appointments by video.

Can I shop with you if I am not in Los Angeles?

Absolutely. We offer a guided virtual wig shopping experience by video, and we ship nationwide. We walk you through measurements, color, and style so the fit is right from anywhere.

Is my appointment private?

Yes. We work mainly by appointment, with select walk-in hours. When you book a paid appointment, you will likely have minimal people around you, though we cannot guarantee complete exclusivity. Your time with us is calm, intimate, and personal. You work directly with Tallie and her right-hand stylist, who cuts, ventilates, and finishes each piece by hand, so you receive focused, one-on-one attention.

Do you have more wigs in store than online?

Yes, far more. What you see on the website is only a small part of our collection. Most of our wigs never make it online, because pieces move quickly and many are one of a kind or reserved for our in-person and virtual clients. If you do not see what you are looking for online, contact us or book an appointment. We very likely have it in store, or can create it for you.

Do you require a deposit, and what do wigs cost?

Pricing depends on the wig's length, cap construction, and any customization, and custom or made-to-order pieces may require a deposit. We are transparent about cost during your consultation so there are no surprises.

Do you offer cut, color, and styling services?

Yes. Some wigs already include cut, color, or styling in the price and some do not, so always ask us to check whether the wig you want includes it before you buy. Either way, there is nothing we cannot do. As the makers, we can cut, color, thin, restyle, or fully customize any piece to your exact specifications. Just tell us what you have in mind and we will take care of it. You can also book a service here.

Medical Wigs, Insurance & Tax

Do you make wigs for alopecia and chemotherapy hair loss?

Yes. We create comfortable, natural-looking medical wigs for all types of hair loss in a private, compassionate setting. You can browse our medical wigs and cranial prostheses, or learn about the different types of alopecia and how to find support.

Will my insurance cover my medical wig?

Many health insurance plans cover a wig when it is prescribed as a cranial prosthesis for medical hair loss. We help you with the documentation, including an itemized invoice. See our full guide to medical wig insurance coverage.

Can I use my FSA or HSA for a medical wig?

Often, yes. With a Letter of Medical Necessity, a human hair wig purchased as a cranial prosthesis is generally FSA or HSA eligible, so you can use pre-tax dollars you may already have set aside. Read our full guide to using your FSA or HSA for a human hair wig.

Are medical wigs sales-tax-free in California?

Yes. In California, a wig prescribed by a doctor for medical hair loss qualifies as a tax-free cranial prosthetic device. Details are in Are Medical Wigs Sales-Tax-Free in California?

Can I write off a medical wig on my taxes?

With a doctor's prescription and proper records, a medical wig may qualify as a deductible medical expense. See Can You Write Off a Medical Wig? and consult your tax advisor.

Wig Care & Styling

How do I wash and care for my human hair wig?

Tallie recommends washing your wig with a clarifying sulfate shampoo, then deep conditioning the lengths while keeping conditioner off the knots and cap base. Most guides tell you to use sulfate-free, but that advice comes from caring for hair attached to your scalp, where sulfates strip the natural oils your scalp produces. A wig has no scalp feeding it oil, so that concern does not apply. Instead, a wig collects styling product, oils from your skin and hairline, and everyday buildup that gentle sulfate-free shampoos leave behind, which is exactly what makes a wig look dull, greasy at the root, and limp over time. A proper sulfate wash lifts that buildup so the hair regains its body, movement, and shine, and the follow-up conditioner restores moisture. Detangle with a wig brush, then air dry on a wig stand away from direct heat.

How do I brush my human hair wig?

Always use a proper wig brush or a wide-tooth comb, never a regular hairbrush. Start gently at the ends and work upward in small sections toward the roots, holding the hair near the cap so you do not pull on the knots. Brush when the hair is dry, not soaking wet, and never force through a tangle. Gentle, regular brushing keeps the hair smooth and the knots intact.

Can I color or heat-style my wig?

Because our wigs are 100% human hair, they can be heat-styled and, in many cases, colored. We recommend having coloring done by our stylists to protect the hair. Note that cutting or coloring a wig yourself affects return eligibility.

Can I sleep, shower, or swim in my wig?

We recommend removing your wig before sleeping, showering, or swimming. Chlorine, salt water, and friction can shorten its life. Storing it on a wig stand keeps the style fresh and the hair healthy.

How should I store and travel with my wig?

Always store your wig on a wig stand or mannequin head. It keeps the cap's shape, protects the style, and stops the hair from going flat. For travel, use a breathable silk wig bag rather than plastic, so the hair can breathe and stays tangle-free. A quick tip: gently brush the wig before storing or packing it so it stays smooth.

What can I do with an old wig?

Before tossing or donating it, consider a repair or a hat fall conversion to give it a second life. See Don't Toss Your Old Wig: A Better Alternative.

Orders, Shipping & Returns

How long does an order take?

Most in-stock wigs are prepared within 1 to 5 business days, and depending on what your order needs, some pieces can be ready the same day. Salon services such as cut, color, or cap work, and fully custom pieces, may take additional time, which we confirm with you directly.

Can I get my wig faster? Do you offer rush orders?

Often, yes. Many orders can be expedited, and depending on what is involved we can sometimes turn a piece around very quickly, even the same day. If you have been quoted a timeline elsewhere, reach out and we will do our best to meet or beat it. Because every wig is different, we prefer to confirm rush timing with you personally rather than promise a fixed date, so we never overpromise on your specific piece. Call or text 323.496.3229 to ask about your timeline.

Do you ship internationally?

Yes, we ship within the US and internationally. International customers are responsible for any duties or customs fees. Shipping costs are calculated at checkout.

What is your return policy?

Eligible, unworn, unaltered stock wigs may be returned within 3 days of delivery with prior authorization. Custom, cut, colored, or altered wigs and all services are final sale. Full details are on our Returns, Exchanges & Refunds page.

Do you sell gift cards?

Yes. Tallie Wigs gift cards make a thoughtful gift for a wig, a service, or a consultation. You can purchase one on our gift cards page.

Where are you located?

Our wig shop and salon is in Los Angeles at 8360 W 3rd St, Los Angeles, CA 90048, minutes from Beverly Hills, serving clients across Southern California and worldwide by video. Appointments are by reservation.

Still have questions?

We are happy to help.

Book a private consultation at our Los Angeles salon, or virtually by video from anywhere in the world.

Book a Consultation
or call or text 323.496.3229